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Legal

Terms of Service

These terms apply when you use shotbymason.com and when you book photography, request a quote or order merchandise from Shot By Mason.

Last updated: 6 September 2026Legal Version 1.1 · Effective 30 August 2026

1.Acceptance of these terms

By using this website or submitting a booking, quote or contact form, you agree to these terms and to the Privacy Policy. If you do not agree, please do not use the booking features of the site.

2.Services

Shot By Mason provides photography and related creative services, including aviation, motorsport, sport, wildlife, travel, portrait, event and commercial work, plus referrals to trusted editing and production partners.

Prices are quoted per project. Any figure the website estimates is an indication only: a booking is confirmed only once Mason has confirmed it in writing.

3.Bookings and confirmation

  • Submitting the booking form is a request, not a confirmed date.
  • A date is only held once you receive written confirmation.
  • Where a deposit is required, the date is secured once the deposit reflects.
  • You are responsible for providing accurate dates, locations and access details.
Travel within roughly 100 km of Pietermaritzburg (including Durban, Howick and Hilton) carries no travel fee. Shoots further afield in South Africa, or internationally, are quoted with travel included.

4.Payment

  • All prices are in South African Rand (ZAR).
  • Invoices are payable by the due date shown on the invoice.
  • Payment may be made by EFT into the business account or through the payment link provided.
  • Final files and galleries are delivered once payment is settled, unless agreed otherwise in writing.

5.Cancellation, postponement and weather

Cancellation by you

  • Cancel more than 7 days before the shoot: any deposit may be moved to a new date within 3 months.
  • Cancel within 7 days of the shoot: the deposit covers reserved time and preparation and is not refundable.

Full detail, including deposit refunds, postponements, reshoots and merchandise returns, is set out in the Refund & Cancellation Policy, which forms part of these terms.

Weather and safety

Outdoor, aviation and motorsport shoots depend on weather, airspace and event access. If conditions are unsafe or unworkable, the shoot is rescheduled at no extra cost to you.

6.Delivery of images

  • Previews are typically shared within a few days of the shoot.
  • Final edited galleries are typically delivered within 7 to 14 days, depending on scope.
  • Selection and editing style remain Mason's creative decision; raw or unedited files are not supplied.
  • Galleries are delivered as digital downloads unless prints or other media are agreed.

7.Your responsibilities on a shoot

  • Obtain any permits, airside access or venue permissions required for the location.
  • Ensure a safe working environment for the photographer and equipment.
  • Be on time; time lost from late arrival is deducted from the booked session.

8.Acceptable use of this website

  • Do not copy, scrape or republish images or content from this site without written permission.
  • Do not attempt to access administrative areas, accounts or data you are not authorised to see.
  • Do not submit false bookings, spam, or abusive content through the forms or reviews.

9.Liability

Shot By Mason takes reasonable care on every shoot and keeps backups of delivered work. Liability for any claim relating to a booking is limited to the total amount paid for that booking. We are not liable for indirect or consequential losses, or for circumstances beyond our reasonable control.

10.Governing law and contact

These terms are governed by the laws of the Republic of South Africa. Any dispute will first be addressed in good faith between the parties.

Questions about these terms: owner@shotbymason.com · Bookings: bookings@shotbymason.com